Welcome to Rawuf Handmade and Upcycle. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Rawuf Handmade and Upcycle offers handmade, upcycled, and sustainable products crafted with care. All products displayed on our website are subject to availability.

2. Orders & Payments

• All orders placed through our website are subject to confirmation and acceptance.
• Prices are listed in applicable currency and may change without prior notice.
• We reserve the right to cancel or refuse any order due to pricing errors, suspicious activity, or stock unavailability.
• Payments must be completed through our secure payment gateway.

3. Shipping & Delivery

• Delivery timelines may vary depending on your location and shipping partner.
• We are not responsible for delays caused by courier services, weather, or unforeseen circumstances.
• Customers must provide accurate shipping information during checkout.

4. Returns & Refunds

• Returns are accepted only for damaged, defective, or incorrect items delivered.
• Customers must contact us within 3 days of delivery with proof of issue.
• Refunds, if approved, will be processed to the original payment method within 7–14 business days.

5. Product Information

Since our products are handmade and upcycled, slight variations in color, texture, size, or finish may occur. These natural differences make each item unique.

6. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, belongs to Rawuf Handmade and Upcycle and may not be copied or used without written permission.

7. User Conduct

Users agree not to misuse the website, engage in fraudulent activity, or attempt to disrupt website operations.

8. Limitation of Liability

Rawuf Handmade and Upcycle shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page.