Thank you for shopping with Rawuf Handmade and Upcycle. We are committed to delivering your handmade and upcycled products safely and on time. Please review our shipping policy below.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Handmade or customized products may require additional preparation time.
• Orders are not processed on Sundays or public holidays.

2. Shipping Time

Estimated delivery times may vary depending on your location:

• Within India: 3–7 business days
• Remote Areas: 5–10 business days
• International Orders (if available): 7–21 business days

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated at checkout based on location and order size.
• Free shipping promotions may be offered on selected products or order values.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided), allowing you to track your shipment.

5. Delivery Delays

While we aim for timely delivery, delays may occur due to:

• Weather conditions
• Public holidays
• Courier partner issues
• Incorrect shipping details provided by customer

6. Incorrect Address

Please ensure your shipping address and contact details are accurate. Rawuf Handmade and Upcycle is not responsible for delays or failed deliveries caused by incorrect information.

7. Damaged Package

If your package arrives damaged:

• Please take photos immediately
• Contact us within 24 hours of delivery
• We will review the issue and assist accordingly

8. International Shipping (Optional)

Custom duties, taxes, or import charges (if applicable) are the responsibility of the customer unless otherwise stated.

9. Contact Us

For any shipping-related questions, please contact Rawuf Handmade and Upcycle through our website contact page.